Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Welcome to PDF Tools ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
When you use our services, we may collect certain personally identifiable information, including:
- Contact information (email address)
- Usage data and preferences
- Payment information (for premium services)
2.2 Non-Personal Information
We automatically collect certain non-personal information when you visit our website:
- Browser type and version
- Pages visited and time spent
- IP address (anonymized)
- Cookies and usage data
2.3 PDF Files
When you upload PDF files for processing:
- Files are processed temporarily and not stored permanently
- We do not access or analyze the content of your files beyond what's necessary for the requested service
- All files are automatically deleted from our servers after processing
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data transmissions are encrypted using SSL/TLS
- Regular security audits of our systems
- Limited access to personal data for employees
- Automatic deletion of processed files
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies:
- Essential Cookies: Necessary for the website to function
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your preferences
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
6. Third-Party Services
We may employ third-party companies for:
- Website analytics (Google Analytics)
- Payment processing (Stripe, PayPal)
- Cloud storage and processing
These third parties have access only to the information needed to perform their functions.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Objection: Object to our processing of your data
- Portability: Request transfer of data to another organization
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@247office.xyz
- Through our website contact form
Last updated: June 10, 2023